Understanding what warranties cover and how to claim them is crucial when getting dental work abroad. Here's what you need to know.
Types of Dental Warranties
Implant Warranties
- Manufacturer warranty: Covers implant failure (often lifetime)
- Clinic warranty: Covers surgical procedure (typically 5-10 years)
- Crown/abutment warranty: Covers prosthetic components (2-5 years)
Crown and Veneer Warranties
- Typically 2-5 years
- Covers manufacturing defects
- May cover chipping or fracture
What's Usually Covered
- Implant failure (non-integration)
- Manufacturing defects
- Material failure
- Workmanship issues
What's Usually NOT Covered
- Damage from accidents
- Poor oral hygiene leading to failure
- Failure to follow aftercare instructions
- Changes in underlying health conditions
- Normal wear and tear
- Travel costs for warranty claims
Getting Warranty in Writing
Ensure your warranty document includes:
- Specific duration
- What's covered and excluded
- Claim process
- Whether travel costs are included
- Contact information
Making Warranties Enforceable
- Get everything in writing before treatment
- Keep all documentation (implant passport, receipts)
- Follow aftercare instructions exactly
- Maintain regular dental check-ups at home
- Document any issues promptly
Claiming a Warranty
- Contact the clinic immediately
- Provide documentation of the issue
- Get assessment from local dentist if needed
- Discuss resolution options
- Keep records of all communication
Questions to Ask
- What exactly is covered?
- What voids the warranty?
- Do you cover travel costs for warranty work?
- Can warranty work be done by a local dentist?