Privacy Policy

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1. Who We Are

Albanian Dentistry ("we", "us", "our") is a dental tourism recommendation and advisory agency operating from Albania. We help international patients connect with independent third-party dental clinics and professionals in Albania. We are not a clinic or medical provider and do not perform any medical procedures.

2. Data We Collect

We may collect and process the following categories of personal data when you use our website or contact us:

  • Contact details (such as name, email address, phone number, country of residence).
  • Communication content (messages you send via forms, email, or WhatsApp).
  • Optional medical information you choose to share (for example, dental history, X-rays, treatment interests) in order for us to pass this information to clinics for assessment.
  • Technical data (such as IP address, browser type, device information, and pages visited) collected via cookies and analytics tools.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide dental tourism information and advice.
  • To introduce you to independent clinics and dentists in Albania, where requested.
  • To help clinics prepare indicative treatment plans or quotes based on the information you provide.
  • To improve our website, content, and user experience.
  • To comply with legal obligations and respond to lawful requests from authorities.

We process personal data based on your consent, our legitimate interests in operating and improving our advisory services, and where necessary to comply with applicable laws.

4. Sharing Your Data

We may share your personal data with:

  • Independent third-party dental clinics and healthcare professionals in Albania, only when you ask us to connect you or when it is necessary to obtain an assessment or quote.
  • Service providers who help us operate the website, email services, hosting, or analytics, under appropriate data protection agreements.
  • Public authorities, regulators, or law enforcement agencies when required by law.

We do not sell your personal data.

5. International Transfers

Because we operate from Albania and work with international patients and clinics, your data may be transferred to and processed in countries outside your home country. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your data remains protected.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including:

  • Responding to your enquiries and facilitating introductions to clinics.
  • Maintaining basic records for legal, accounting, or reporting requirements.

When data is no longer needed, we will delete or anonymise it in a secure manner.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, where legally permitted.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

8. Security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission or storage system can be guaranteed to be 100% secure.

9. Third-Party Websites

Our website may contain links to third-party websites or services (including clinics and partners). We are not responsible for the privacy practices or content of those third parties. We recommend that you review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the website after changes are published constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details on our Contact page.